Privacy & Cookies Policy
Updated May 21, 2018
The Data Controller, Theatre Art Life Limited (hereafter ‘TheatreArtLife’), a company registered in Hong Kong (Registered No. 66704476-000-09-16-2 at 25th Floor, Workington Tower, 78 Bonham Strand, Sheung Wan, Hong Kong, Hong Kong) is committed to protecting your privacy in accordance with the Data Protection Act 1998 (the ‘Act’) and the General Data Protection Regulation (the ‘GDPR’).
We, TheatreArtLife, the data controller, (“TheatreArtLife,” “we,” or “us”), explain in this Policy how we collect, process and/or use information that we receive via our websites, emails we send, and mobile applications (collectively, the “Platform”) that link to this Policy, as amended from time to time. This Policy describes how TheatreArtLife collects, processes, uses, shares and secures the personal information you provide. It also describes your choices regarding use, access, and correction of your personal information. For purposes of this Policy, personal information shall mean any information relating to an identified or identifiable natural person.
This Policy applies only to information we collect, process and use through the Platform. This Policy does not apply to information that we collect through other channels, such as information that we collect offline, from other websites or from emails you send us.
If you have any questions about this policy, the representative responsible for Data Protection, the Data Protection Officer, can be contacted by writing to the above address or alternatively by sending an email to [email protected]ArtLife.com.
Information We Collect
We collect information about you to provide our services. In order for us to best provide our services to you (and to help make it feasible for us to do so), it is essential that we are able to collect and use the information as described in this Policy. This means that the data collection is largely necessary for fulfilling the relationship we have with you, and where that is not the case, we have a legitimate interest in collecting the information described below.
Information You Give Us
When you fill out registration forms, submit articles, or provide us with other personal information actively, we collect that information for processing and use in accordance with this Policy. Because we change our offerings and features from time to time, the options you have to provide us with personal information also may change, but here are some examples of situations in which you will have the opportunity to provide personal information to us:
- Creating an account;
- Signing up for email alerts;
- Completing a form related to one of our products or services;
- Contacting us for technical support or customer service;
Depending on how you interact with our Platform, the personal information we collect from you may vary. For example, to create an account we may ask only for an email address and password. In other circumstances, such as when you complete a form related to a particular service offering, we may ask you to provide other information, which may include your name, phone number, and/or postal address. We also collect and store certain information associated with actions you take. For example, when you search for jobs, we store the titles, locations and general salary range (if available) of jobs you search for and click on. We also store information about the job postings that you apply to, the time and duration of your activity on our Platform, and other information about your behavior on our Platform.
When you access our services online using any device, we collect and store device data including but not limited to geolocation data to provide offers relevant to your region. We also collect information such as which pages of our website you visit, IP addresses, the type of browser you use and the times you access our website.
We will only keep your information for as long as is necessary for the purpose of providing you with the service you have requested from us or to meet specific anti-fraud and legal requirements. If you would like more information, please contact us at [email protected]ArtLife.com.
The provision of the information detailed above is a requirement necessary to provide the service. By providing your information and signing up to our service you are entering a contract for the term of the service. If you object or are not willing to provide this information, please do not register or use any of our services.
When you access our website, or use any of our services, we (including companies we work with) may place small data files on your computer or other device known as cookies.
How We Use The Information We Collect
Our primary purpose in collecting your information is to provide you with a service. You agree that we may use your personal information to:
- Provide the service to you;
- Notify you about your service including reminding you when it is due to lapse;
- Carry out internal administration and analysis;
- To help us to improve the services we offer;
- To provide personalized services unique to individual users;
- To use anonymous details about our users to sell appropriate advertising space on the site. This might mean showing an advertiser how many users we have on the site; it does not mean sharing an individual’s details with an advertiser. Where we collect registration information from an individual, we will never share that individual’s information with a third party, including an advertiser, without that user’s explicit permission.
- To provide you with personalized content, services offered by TheatreArtLife as well as promotional content and services (for example, TheatreArtLife uses your previous search and browsing history (e.g. the articles, jobs you click on), or Profile information, to determine relevant search results and provide you with recommended articles/ jobs or reach out to you about jobs/ articles/ professional development or companies you may be interested in; we also use your IP address and mobile device for these purposes).
- To customize and improve the features, performance, and support of the site.
- To provide relevant advertising, including interest-based advertising from us and third parties, which may mean that we share non-personally identifiable information, such as your job title, to third-party advertisers;
- For internal operations, including troubleshooting, data analysis, testing, research, and service improvement (this includes use of your IP address and mobile device information to help diagnose problems with our service and to administer the Platform).
- To communicate with you or initiate communication with you on behalf of third parties through your TheatreArtLife account or through other means such as email, telephone (including mobile phone), or postal mail, including through the use of contact information that you provide to us or (where it is lawful for us to do so) that we otherwise obtain from third-party resources.
- To analyze use of the Platform and improve the Platform.
- To create aggregate and statistical data that does not identify you individually and that we can commercialize (for example, we use mobile device data and IP addresses to gather demographic information).
- For other purposes that you separately authorize as you interact with TheatreArtLife.
When we collect any information that does not identify you as a specific natural person (“Non-Personal Information”), we are permitted to use and disclose this information for any purpose, notwithstanding anything to the contrary in this Policy, except where we are required to do otherwise by applicable law. Examples of Non-Personal Information include: physical location information; demographic information, including gender, dates of birth, ZIP codes, etc.; or any personal information that has been anonymized, aggregated or de-identified.
If we combine any Non-Personal Information with your personal information (such as combining your ZIP code with your name), we will use and disclose such combined information as personal information in accordance with this policy. Similarly, if applicable law requires that we treat certain Non-Personal Information as personal information, we will use and disclose this information as personal information in accordance with this policy.
If you enter credit card information on the Platform in connection with a purchase, that information is sent directly from your browser to the third-party service provider we use to manage credit card processing and we do not store it on our servers. The service provider is not permitted to use the information you provide except for the sole purpose of credit card processing on our behalf.
How We Use The Information For Marketing
We will only send you direct marketing communications in circumstances where we have your specific consent or where we believe we can demonstrate a legitimate interest.
When you sign up to any of our services, we ask for your consent to send you direct marketing communication over a variety of channels. We will honor your right to withdraw your consent at any time.
When you enquire about or request a service from us, we may rely on our legitimate business interests to send you marketing communications (via post, email or telephone). These communications will always be related to our services and we believe will be of interest to you. We will always provide you with the opportunity to opt-out of this when you provide your information to us.
If you want to stop receiving direct marketing from us, you can use the unsubscribe mechanism on any email you receive from us or alternatively you can contact us at [email protected]ArtLife.com using the details available in the Privacy Summary.
Periodically we conduct data profiling on the information we collect to better understand our customers in order to provide targeted communications which suit your needs. If you wish to stop your information being used for data profiling, please contact us. Please note that a request to opt out of data profiling will automatically stop direct marketing from us and vice versa.
How We Share Information With Third Parties
We will not sell or rent your information to third parties for their marketing purposes without your consent. We only disclose your personal information to third parties as follows:
We use affiliated and unaffiliated service providers all over the world (including web servers, cloud storage systems, CRM providers, email services, content support teams, marketing partners, advertising partners, and others) to help us deliver our service and run our business subject to strict confidentiality agreements. These companies are authorized to use your personal information only as necessary to provide these services to us;
However, just like most service providers, TheatreArtLife works with third parties who administer important functions for us that allow us to offer and enhance the services we provide e.g. a payment gateway to process membership sales transactions and deliver transaction services. These providers are covered by an appropriate agreement. Sometimes it will be necessary for us to disclose information required for the specific purpose to them so that the services can be performed and by requesting us to provide you with the services you consent to this disclosure.
In reorganization or sale of our company or assets, your data may be transferred, subject to the acquirer and its affiliates accepting the commitments made in this Policy and compliance with applicable law;
If you apply for a particular job through the Platform, we will disclose your personal information to the employer to whom you apply and any vendors they are working with to process your application;
We share certain information that does not identify you personally, but which is unique to your use of the Platform, such as job titles that you have entered at the time of registration or on your profile. When we share such information, we do not link job titles with your name when we provide this information to others, such as advertisers, recruiters or employers; We will otherwise share personal information with your consent.
We reserve the right to disclose to third parties your information to comply with applicable laws including but not limited to disclosure in accordance with the Regulation of Investigatory Powers Act 2000 and lawful authority requests, to safeguard the proper operation of our systems and to protect ourselves and the companies we work with.
Information We Collect Automatically
When you use the Platform, your device is automatically providing information to us so we can respond and customize our response to you. The type of information we collect by automated means generally includes technical information about your computer, such as your IP address or other device identifier, the type of device you use, and operating system version. The information we collect also may include usage information and statistics about your interaction with the Platform. That information may include the URLs of our web pages that you visited, URLs of referring and exiting pages, page views, time spent on a page, number of clicks, platform type, location data (if you have enabled access to your location on your mobile device), and other information about how you used the Platform.
Automated means of data collection include the following: Cookies And Tracking Technologies. Technologies such as: cookies, web beacons, locally shared objects (sometimes called “flash cookies”), mobile identifiers and similar technologies (“Cookies”) are used by TheatreArtLife and our partners (such as advertising, marketing and analytics providers) (“Ad Partners”).
Your Log File Information
Log file information is automatically reported by your browser or mobile application each time you access a website on our Platform. For example, when you access TheatreArtLife.com website, our servers automatically record certain information that your web browser sends when you visit any website. These server logs include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, and pages viewed.
We collect information about the device you use to access the Platform, including type of device, operating system, settings, and unique device identifiers, and IP address. Whether we collect some or all of this information often depends on what type of device you’re using and its settings. For example, different types of information are available depending on whether you’re using a Mac or a PC, or an iPhone or Android phone. We collect the device type and any other information you choose to provide, such as username, geolocation, or email address. We also use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software records information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile application.
TheatreArtLife is committed to handling your information with high standards of information security. We collect, store and process your information on servers primarily located in the United States of America. We use safeguards such as firewalls and data encryption and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities. Our site uses industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of information during transmissions to our servers. These security measures mean that we may occasionally have to ask you for proof of identity before we are able to disclose personal information to you.
Accessing, Deleting Or Updating Your Information
Accessing Your Information
You can access the personal information you have provided us by making a Data Subject Access Request to us at [email protected]ArtLife.com. Upon receipt and following any necessary proof of identification checks, Data Subject Access Requests will be responded to within one calendar month.
Deleting Your Information
A request to have the personal information you have provided us removed from our systems can be made to us at [email protected] using the details available in the Privacy Summary. Your information will be removed from our systems except in circumstances where we are required to retain this information for compliance with legal obligation or for future suppression purposes, where the minimal amount necessary will be retained in order to honor an individual’s right.
Updating Your Information
You can review the personal information you have provided us and make any desired changes or rectifications at any time either online by accessing your User Dashboard at (https://staging.theatreartlife.com/my-account/) or by contacting us at [email protected]ArtLife.com using the details available in the Privacy Summary.
Information Regarding Children & Privacy of Minors
To access or use the Platform you must be 13 years of age or older and, if under 18 or the age of majority in your jurisdiction, your use of Platform must be under the supervision of a parent or guardian or other responsible adult. If you become aware that a child has provided us with personal information without parental consent, please contact us here. If we become aware that a child under 13 has provided us with personal information without parental consent, we remove such information and terminate the child’s account.
What types of Cookies do we use?
We use two types of Cookies on the Platform: “session cookies” and “persistent cookies.” Session Cookies are temporary Cookies that remain on your device until you leave the Platform. A persistent Cookie remains on your device for much longer until you manually delete it (how long the Cookie remains will depend on the duration or “lifetime” of the specific Cookie and your browser settings).
What are Cookies used for?
Cookies transmit information about you and your use of the Platform, such as your browser type, search preferences, articles you read, jobs, professional development, data relating to advertisements that have been displayed to you or that you have clicked on, and the date and time of your use. With the exception of an identifier Cookie that we associate with registered accounts to prevent fraud by members of the Platform, Cookies link to certain unique information such as in the “My Profile” feature of our site where you may enter your personal biography and add outbound links to your personal website and social media profiles that you entered at time of registration or on your profile.
- Preferences and Features
- Cookies & Advertising
Analytics and Performance
Ad Choices and Managing Cookies
TheatreArtLife works with several third parties to provide you with personalized, interest-based advertising. We may target ads to you, and measure their performance, on and off the Platform using:
- Member-provided profile information (e.g., job title, occupation, location, authorized information shared from your Social Networking Site)
- Your use of the Platform (e.g., search history, job clicks, companies you follow);
- Information inferred from data described above (e.g., using job titles from a profile to infer industry, seniority, and compensation bracket).
- IP address or mobile device location information (to the extent you have enabled location tracking on your device);
- Cookies (both on and off the Platform) which may include information from the Ad Partners we use to help deliver relevant ads to you.
How We Work with Third-Party Ad Partners
When we work with our Ad Partners to serve you personalized, interest-based advertising, we do not share information with them that they can use to identify you or associate with you as a specific individual unless you have instructed us to do so (such as when you fill out a lead form in an ad, or approve your Profile for display to employers). Similarly, if one of these Ad Partners have information about you saved in one of their own Cookies on your browser, they use that information to help us send you a relevant ad, but they do not share with us information that we can associate with you as an individual.
We work with third parties, such as Google Analytics, to provide analytics services that use the Cookies set on your device to measure the performance of advertising and track traffic to TheatreArtLife generally. We have also implemented Google Analytics Demographics and Interest Reporting, which categorizes Cookie information so that we and third-party service providers can better deliver advertisements that are relevant and useful to you on the Platform and various websites across the internet. In addition, a Cookie on some of our employer clients’ sites provides us with aggregate data about the number of applications submitted to those sites by users of Platform.
Opting Out of Cookies
If you enable location data for the mobile version of the Platform (including any version installed as a native application), we may use your location data to serve you geo-targeted ads for employers and other advertisers that are local to you. In such instances, we do not share your location with the advertiser or advertising network; rather, we provide the advertiser or advertising network with a means to push ads through to users located in certain areas. You may disable location services at any time in your device privacy settings or the TheatreArtLife native app settings.
Ad Partner Cookies
TheatreArtLife is committed to collaborating with industry partners to provide advertising on our site that may prove a helpful resource to you. We work with our Ad Partners to create advertising graphics that are visually appealing in order to limit possible disturbance to your experience while visiting TheatreArtLife.com. Should you decide to click on an advertisement on TheatreArtLife, you will be directed to the advertisers website or offer. Once you have left TheatreArtLife.com, you are now subject to the Advertisers website’s privacy and cookies policy.
You are able to opt out of other third-party advertiser and ad network placement of Cookies or targeted advertising generally by visiting the following links: Network Advertising Initiative; Digital Advertising Alliance; European Interactive Digital Advertising Alliance (for users in the EU); and The Digital Advertising Alliance of Canada (for users in Canada).
You can opt out of tracking by Google Analytics and Google Analytics Demographics and Interest Reporting services by visiting Google Ads Settings or by downloading the Google Analytics Opt-Out Browser Add-on.
Do Not Track Signals
We do not currently respond to ‘do not track’ signals and similar settings or mechanisms. When you use the Platform, we try to provide a customized experience.
Other Important Privacy Information
EEA Resident Rights
If you are a resident of the European Economic Area, you have the following data protection rights:
If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by contacting us using the contact details provided under the “Contact Us” page.
In addition, you can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. Again, you can exercise these rights by contacting us using the contact details provided under the “Contact Us”.
You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you.
Similarly, if we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. Notwithstanding the foregoing, we reserve the right to keep any information in our archives that we deem necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
Choices Regarding Your Personal Information
In addition to your rights outlined above, if you are an individual “free” member of TheatreArtLife, you can manage your account settings in the “My Account” page on the Platform where we provide you with the opportunity to ‘opt-out’ of having your personal information used for certain purposes.
If you are an Standard or Professional Member, you can also manage your account settings in the “Account Settings” page on the Platform where we provide you with the opportunity to ‘opt-out’ of having your personal information used for certain purposes.
We will send you notifications and if, and to the extent, you have opted-in to promotional communications, or other messages using the contact information (e.g., your email address, your mobile device identifier) you provided to us when you registered or when you requested information from us. You may opt-out of continuing to receive optional messages by following the instructions included in each message. Also, you can control most of the emails you receive from us by editing your email preferences within “My Account” settings on the site; provided you will need to separately opt-out of receiving our various blog post update emails by unsubscribing to each blog that you have originally subscribed to. You can control the mobile push notifications within the “Me” section of the mobile app.
We will send you service-related announcements when we believe it is necessary to do so. Generally, you cannot opt-out of these announcements, which are not primarily promotional in nature. If you do not wish to receive these announcements, you have the option to deactivate your account. In some cases, you can stop or limit the information we collect by automated means.
Close Your Account
If you’d like to close your TheatreArtLife account, you can do so within your Account Settings on the Platform. For specific instructions, please contact us at [email protected] When you close your account, you will no longer have full access to articles, The Market, Forum, or Evolution accept for the ability to read a certain number of articles for free each week. We reserve the right to keep any information in a closed account in our archives that we deem necessary to comply with our legal or regulatory obligations, resolve disputes and enforce our agreements. If, after you close your account, you wish to know which personal information we keep you can proceed in accordance with your rights set out above.
How Long We Keep Your Personal Information
We keep your personal information only so long as we need it to provide the Platform to you and fulfill the purposes described in this Policy. This is also the case for anyone that we share your personal information with and who carries out services on our behalf. Retention periods can vary significantly based on the type of information and how it is used. Our retention periods are based on criteria that include legally mandated retention periods, pending or potential litigation, our intellectual property or ownership rights, contract requirements, operational directives or needs, and historical archiving. When we no longer need to use your personal information and there is no need for us to keep it to comply with our legal or regulatory obligations, resolve disputes and enforce our agreements, we’ll either remove it from our systems or depersonalize it so that we can’t identify you.
We employ physical, electronic, and managerial measures to safeguard the information we collect online. However, no company can fully eliminate security risks, so we cannot make guarantees about any part of our services. You are responsible for keeping your username and password secret. Once you have registered with us, we will never ask you for your password. Please create a unique password for your TheatreArtLife account and do not use it for any other web services or applications. Do not share your password with anyone else.
The information about you that we collect, process and/or use through the Platform is controlled by Theatre Art Life Limited. TheatreArtLife and the services it provides are hosted and provided outside of the European Economic Area (EEA), including in the United States, for the purposes described in this policy. The privacy protections and the rights of authorities to access your information in these countries may not be the same as in your home country. We take additional measures when information is transferred from the EEA. This includes having standard clauses approved by the European Commission in our contracts with parties that receive information outside the EEA. We also rely on European Commission adequacy decisions about certain countries, as applicable, for data transfers to countries outside the EEA.
You may reach our data protection officer by contacting [email protected]
EU-US Privacy Shield Participation
TheatreArtLife has certified its compliance with the EU-U.S. Privacy Shield Framework. Glassdoor is committed to subjecting all personal data received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List at privacyshield.gov/list.
TheatreArtLife is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Glassdoor complies with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield Framework, TheatreArtLife is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, TheatreArtLife may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) at feedback-form.truste.com/watchdog/request.
Under certain conditions, more fully described on the Privacy Shield website at privacyshield.gov/article?id=How-to-Submit-a-Complaint, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.
We may revise this Policy from time to time by posting an updated version on the Platform. This version of the Policy will be effective for you as described at the beginning of the Policy. Further revisions of this Policy will become effective as follows: The revised Policy will be effective immediately for unregistered users and users registering accounts or otherwise acknowledging the Policy on or after the revision date. For other users who registered accounts before the revision date, it will also become effective immediately. However, they can object to the new Policy within thirty (30) days after the revision date. If we make a change that we believe materially reduces your rights or increases your responsibilities, we will notify you by email (sent to the email address specified in your account) or by means of a notice on this website prior to the change becoming effective. We may provide notice of changes in other circumstances as well. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of the Platform is subject to the most current effective version of this Policy.
If you have any questions or suggestions regarding this Policy, please contact us here. Theatre Art Life Limited, 25th Floor, Workington Tower, 78 Bonham Strand, Sheung Wan, Hong Kong, Hong Kong